Defend unfair software licence audits and reduce wasted spend

We help businesses increase return from software investments by levelling the playing field between big software vendors and customers

WHAT DO
WE MEAN BY…

WHAT DO
WE MEAN BY…


We define our #QualityITAM services with 5 key principles,
which we closely uphold in everything we do.​

#ValueITAM

We are a strong believer that above all, any ITAM investment must deliver value. A piece of “soulless” ELP (Effective Licence Position) report delivers no value, neither does a piece of vague advice that is not actionable. Every report we produce is accompanied by FELiX™, a series of hands-on workshops delivered by our licensing experts who go beyond delivering findings and only provide actionable advice that is aligned to your business priorities and realities. We believe that only when we can work with our clients to influence change, the value of ITAM can be truly realised. ​

#TrustedITAM

You need to trust your numbers. Important business and technology decisions will be made based on our work in ITAM and therefore, it is our absolute priority to ensure we deliver accurate, complete audit-proof information. “Someone says / it appears so” simply isn’t enough to satisfy our audit-trained eyes. Because we value the trust and dependency our clients have in our work the most, we are relentlessly focused on quality with meticulous attention to detail.

#SupportiveITAM

Data availability is possibly the biggest risk factor in any ITAM programme. We closely collaborate with your internal teams because we understand your challenge in retrieving complete and accurate data, whether caused by technical barriers or resource constrains. We keep innovating on more efficient and non-intrusive methods of data collection to support data quality and completeness.

#SustainableITAM

We advocate strategic and sponsored approach towards ITAM investment designed with strong governance in mind. In our experience, tactical ITAM activities driven by licence audit or renewal pains are valuable, but usually unsustainable. We view that ITAM can only be sustainable when people, skills, technology and processes are unified under a stakeholder-endorsed governance framework.

#FairITAM

We believe in strategic and long-term relationships instead of short-term P&L gains. As a professional services firm, we charge fair rates to our services and they are always aligned with the value we deliver instead of demand-driven. We are constantly innovating on more efficient service delivery methods and investing in technology automation, so that we can increase our clients’ ROI without compromising our quality principle.

SPEAK TO US

To understand how your organisation can optimise IT spend, as well as maintaining licensing compliance, contact us today.

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    Eric Chiu, Managing Director

    I am the Managing Director of FisherITS and share my expertise in software licensing with my clients to help protect their investments and operations in IT. A veteran of software licence compliance, I am experienced in the design and management of software licence compliance programmes for many top 10 software publishers and have led hundreds of enterprise-level license audits. In recent years, my focus has been on giving strategic and tactical advice in establishing Software Asset Management to a diverse range of clients, from SMEs to large enterprises.

    26%

    We provide ITAM services to 64 out of the 250 FTSE

    £81.5m

    How much we saved a client in the retail industry

    £8.2m

    Average savings we deliver to our assurance and advisory clients

    Subject Matter Expertise

    HANS MOORKENS
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    HANS MOORKENS

    Hans Moorkens
    Senior Manager

    I am a Senior Manager at FisherITS and I am responsible for the overall delivery of Compliance Optimisation and SAM Maturity Transformation programmes. I started my career as a license compliance auditor at a “Big Four” firm and have acted on behalf of a number of large software vendors by leading over a hundred enterprise-level license audits. At FisherITS, my focus has been on providing my “poacher-turned-game-keeper” expertise to large enterprise customers to help them address tactical and strategic challenges in SAM and software licensing.

    Katerina Moltova
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    Katerina Moltova

    Katerina Motlova
    Manager

    As a Manager at FisherITS my main focus is our portfolio of IBM licensing related services. I’m passionate about helping our clients to understand and improve their complex IBM licensing estate and gain confidence in navigating through the IBM universe. I started my career as a member of the IBM SAM team where I experienced all parts of everyday SAM operations while taking care of mid-sized and large customers. In recent years my focus has turned to assisting clients that are interested in internal audits to ensure their IBM estate is correctly and optimally licensed, and defending customers going through an IBM audit. I also lead the FisherITS’s portfolio of services around the IBM License Metric Tool to help customers avoid sub-capacity non-compliant surprises.

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    Poppy Gacke
    Senior Consultant

    Poppy is a SAM and licensing specialist with experience including roles as Compliance Manager for a major software publisher and a professional services SAM account lead across a variety of industries. Poppy’s licensing knowledge includes numerous audit defence projects across most major software vendors, including contract reviews, advising on NDAs and devising strategies.

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    I am a consultant at FisherITS and Anglepoint with previous experience at a major reseller based in the UK providing SAM services on behalf of Microsoft, VMware and Adobe in assisting large enterprise customers. The skills I offer are based on mounting customers compliance, risk mitigation and cost avoidance activities. In my new position I am exploring a wider variety of vendors to support my expertise and my enterprise customers across the globe.

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    Poppy Gacke
    Senior Consultant

    Poppy is a SAM and licensing specialist with experience including roles as Compliance Manager for a major software publisher and a professional services SAM account lead across a variety of industries. Poppy’s licensing knowledge includes numerous audit defence projects across most major software vendors, including contract reviews, advising on NDAs and devising strategies.

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    I am a consultant at FisherITS and Anglepoint with previous experience at a major reseller based in the UK providing SAM services on behalf of Microsoft, VMware and Adobe in assisting large enterprise customers. The skills I offer are based on mounting customers compliance, risk mitigation and cost avoidance activities. In my new position I am exploring a wider variety of vendors to support my expertise and my enterprise customers across the globe.

    OUR
    Heritage

    OUR
    Heritage

    FisherITS was founded in 2013, originally as Fisher IT Asset Consulting. We are part of HW Fisher, a London-based, top 25 UK accountancy firm established in 1933. FisherITS is the Software Asset Management Center of Excellence for the Leading Edge Alliance (LEA). The LEA is the second-largest international accountancy association in the world. It has 220 member firms spanning 2016 countries, with a combined revenue of $3bn. Our co-founder and managing director, Eric Chiu, is a member of the ISO Working Group (WG21) that defines and promotes the ISO 19770 standards for software asset management.

    OUR
    leadership

    OUR
    leadership

    Rafi Saville

    I am an HW Fisher partner, specialising in royalty auditing and licensing. I focus on intellectual property work, particularly licensing audits where I work with clients to maximise revenue from licensing agreements. My clients are active in many exciting business sectors, ranging from character merchandising and brand extension in the media industry, to pharmaceutical and technology licensing. I also work on traditional criminal and civil forensic cases, including breach of contract disputes, money laundering investigations, share valuations, fraud investigations and professional negligence cases, and have frequently appeared in court acting as an expert witness.

    Stuart Burns, Director

    I lead HW Fisher’s royalty auditing and licensing division. My work encompasses litigation support, as well as other forensic activities. I advise many owners of intellectual property, including a number of household name organisations. I have been involved with forensic accounting and litigation support for over 28 years, and have frequently appeared in court as an expert witness in over 60 cases.

    Andy Rich, Director

    I am joint managing partner of HW Fisher and play a key role in running the firm. I also head up the firm’s not-for-profit group, specialising on the charity side, and act for an array of voluntary organisations. I have a comprehensive understanding of the wide range of issues concerned around charity accounts. I hold the ICAEW Diploma in Charity Accounting. I also have a significant portfolio of commercial clients operating in the media, property and retail sectors.

    Anthony Parfitt, Director

    I am responsible for the finance of FisherITS and HW Fisher. I am also head of HW Fisher’s IT Committee and co-ordinate the use of technology and information systems between the two organisations.

    Software Vendor
    Expertise

    Software Vendor
    Expertise

    Many software publishers have extremely complex licensing models that are constantly changing, as well as license consumption measurements that are often difficult to track. Managing software assets from these vendors correctly requires specialised and up-to-date knowledge. This is where we can help.

    We have categorised software publishers in three tiers, based on their market presence, audit aggressiveness and licensing complexity, and have developed our level of capability and service offering for each publisher tier accordingly.



    why
    fisherits