Software Audit Support

Navigate vendor audits through their lifecycle and negotiate a final settlement with minimal financial damage

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The Problem We Solve

Has your business been on the receiving end of a non-compliance claim? Have you unintentionally violated software licence terms and conditions?

Our software licence audit expertise will help you skillfully navigate audits and emerge unscathed. 

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Services
Highlights

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OUR APPROACH

FisherITS is committed to supporting you through license audits at every step. We are with you throughout the process, minimising your stress, confirming an accurate software licensing position, remedying unnecessary exposure, negotiating on your behalf and reducing settlement fees.

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BUSINESS OUTCOMES

Our software license audit expertise provides you with the peace of mind you and your business need when it comes to licensing and audits. We understand the industry, recognise the requirements, and know how to get the best possible results. We minimise any financial penalties that you may face when settling software license audits.

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Case Studies

Click to visit our audit support case studies. See how we have worked with organisations around the world to protect their interests and investments in the event of a vendor software license audit.

The Problem
We Solve

The Problem
We Solve

More than half of the top 100 software publishers have dedicated license compliance programmes that routinely audit their customers. These programmes have been put in place to protect the publisher’s legitimate interests as they are licensing out their intellectual property. However, many of these software license audits are driven by revenue pressures and can impact on your business. 

Software license audit programmes are executed by the publisher’s internal team or they’re managed by third-parties such as resellers or international accountancy firms. What we’ve found with many of our clients is that, instead of deploying more licenses than they’ve purchased and actively defrauding the publisher, most are caught unawares. Their software license audit has revealed an unintentional violation of license terms.    

Popular license terms such as CPU virtualisation, indirect access or user privilege restriction can create contractual license liabilities that are tens to hundreds of times higher than the actual license demand. This exposes businesses to substantial financial claims that are difficult to defend. This is where we come in…  

SPEAK TO US

We can help your organisation to reduce or eliminate the final settlement figure of a software compliance audit. If you are currently undergoing a live audit, or worried that you will soon be audited, contact us today.

    OUR
    APPROACH

    OUR
    APPROACH

    Our team is made up of people who worked for the Big Four publishers or audit firms which means that they understand exactly what you need to defend from audits and what to expect from a software license audit. We’ve developed a suite of commercial and technical methodologies that are designed to minimise your financial exposure if you’re under an active audit threat. 

    We are one of only a few specialised consulting teams, globally, that can deliver a full lifecycle software license audit defence against Microsoft, IBM, SAP and Oracle and Tier 2 software vendors. We help you to defend from audits by advising you throughout the vendor software license audit cycle and by negotiating the final settlement with the vendor. Our goal is to make the process as stress-free and cost-effective as possible. 

    We offer you the opportunity to undergo an internal software license audit before your vendor audit starts. This gives you the opportunity to remedy risk areas and minimise financial exposure on any areas of non-compliance. We also provide invaluable support in helping you to validate a software license audit request and audit reports and we can advise on commercial settlement negotiation strategies and tactics to minimise financial exposure. 

    Business
    Outcomes

    Business
    Outcomes

    Our full-service software license audit helps you to defend from audits seamlessly. With us: 

    • You can minimise or completely remove potential financial penalties when you settle a software license audit with the publisher 
    • Structure better enterprise agreements, either from the outset or on renewal or as a result of the audit, so that they are cost-optimised and minimise the risk of non-compliance 
    • Safeguard sensitive data so it cannot be used by software publishers for future competition purposes 

    news Relevant News

    It is Software Licence Audit ‘Ka-Ching’ Time of Year

    If you work in IT procurement or supplier management, chances…

    Top Compliance Issues to Avoid in a Micro Focus Licensing Audit

    As one of the most active auditing vendors, Micro Focus…

    Why Most Software Vendors Still Rely on Compliance Audits

    Licence compliance has been a main revenue driver for the…

    OUR
    CREDENTIALS

    OUR
    CREDENTIALS

    32%

    Our services are provided to 32 out of the FTSE 100 companies

    £89m

    Largest reduction of claimed non-compliance exposure we negotiated (2017)

    £8.2m

    Average cost avoidance and savings we deliver to our Specialist Licensing Advisory clients

    9 Months

    Average time required for our enterprise clients to fully implement ITAM transformation

    Case
    Studies

    Case
    Studies

    Case Studies

    Case Study: Reducing a $1.9million IBM Audit Bill for a West Africa Bank

    Defending a software licence audit from a major vendor can be fraught with risk. In many cases, a customer may believe they have no compliance issues to worry about, only to be surprised by a large bill to settle noncompliance at the end of the audit. For this reason, it pays to fully understand your…
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    Case Studies

    Oracle Audit Defence: How FisherITS Saved a Global Insurer $1.5million

    Successfully defending a software licence compliance audit from a major vendor such as Oracle requires a deep understanding of the vendor’s licensing terms, the software deployments and configurations in place and the audit process itself. For most major vendors, the risk posed by a licence audit is not solely related to overusing software licences, fixed…
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    Case Studies

    Quest Vs. US Insurer

    A large medical insurance company based in the US was audited by Quest, and the audit was performed by Quest’s internal compliance team. Quest initially demanded a total of $3 million of non-compliance settlement and reduced this to $1.2 million as its “best and final offer”. FisherITS was then invited to assist and negotiate on…
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    OUR
    EXPERTISE

    OUR
    EXPERTISE

    I am a Senior Manager at FisherITS and I am responsible for the overall delivery of Compliance Optimisation and SAM Maturity Transformation programmes. I started my career as a license compliance auditor at a “Big Four” firm and have acted on behalf of a number of large software vendors by leading over a hundred enterprise-level license audits.

    At FisherITS, my focus has been on providing my “poacher-turned-game-keeper” expertise to large enterprise customers to help them address tactical and strategic challenges in SAM and software licensing.

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